Payments & Refunds

1. General Provisions

1.1. These Terms govern the payment procedure for the FL Mafia service subscription and the refund process.

1.2. Payment of the subscription constitutes the user's agreement to these terms.

2. Pricing and Payment Methods

2.1. Subscription pricing is listed on the website https://flmafia.app and/or in the application interface.

2.2. Payments are processed through third-party payment providers.

2.3. The Operator does not store full bank card details of users.

2.4. Payment may be made by bank card and other methods available through the payment provider.

3. Automatic Subscription Renewal

3.1. The subscription is issued on a monthly basis.

3.2. By default, the subscription renews automatically for the next period.

3.3. The renewal charge is made automatically and may be processed in advance — no earlier than 3 (three) calendar days before the end of the paid period, so that access to the service is not interrupted. The new period still starts when the current paid period ends.

3.4. The user may cancel the subscription at any time through their account dashboard.

3.5. Upon cancellation, access to the service remains until the end of the already paid period.

4. Refunds

4.1. The user may submit a refund request within 3 (three) calendar days from the date of the subscription renewal charge.

4.2. The request should be sent to the Operator's official email address listed on the website.

4.3. Refunds are provided on condition that the service functionality has not been abused.

4.4. Abuse may include, but is not limited to:

• mass downloading of content followed by a refund request;

• repeated use of refunds to gain access without actual payment.

  4.5. Refund decisions are made by the Operator on a case-by-case basis.

  4.6. If a refund is approved, funds are returned using the same payment method, unless technically impossible.

5. Limitations

5.1. After 3 (three) calendar days from the charge date, refunds are not available.

5.2. Refunds are not provided if the user has violated the User Agreement.

6. Technical Errors

6.1. In the event of a technical error, double charge, or other issue, the user may contact the Operator for resolution.

6.2. Such inquiries are handled with priority.

7. Gift Subscriptions

7.1. A user may purchase a subscription as a gift for another user or for themselves — as a one-time payment for the chosen term (1, 3, 6, or 12 months).

7.2. A gift subscription is charged at the full price of the corresponding plan for the chosen number of months and does not auto-renew: access is granted for the paid term and ends at its expiry with no further charges.

7.3. Upon successful payment, a unique redemption link is generated, which the purchaser shares with the recipient at their own discretion. The Operator is not responsible for sharing the link with third parties or for its use by anyone who obtains access to it.

7.4. To redeem the gift, the recipient must have a service account. A gift may be redeemed once; repeated redemption is not possible.

7.5. An unredeemed gift subscription is valid for 1 (one) year from the date of payment. After this period, the link is voided and the funds paid are non-refundable.

7.6. If, at the time of redemption, the recipient has an active subscription on a different plan, redemption becomes available after the end of the current paid period.

7.7. A refund for a gift subscription is possible under Section 4 of these Terms within 3 (three) calendar days from the date of payment, and only provided that the gift has not yet been redeemed by the recipient. After a gift has been redeemed, no refund is provided.

8. AI Tools and Credits

8.1. The service provides access to AI tools (music generation, stem splitting, WAV → MIDI conversion, and others), the use of which is paid for with internal credits.

8.2. Credits are an internal accounting unit of the service intended solely for paying for AI tools. Credits are not money, have no monetary equivalent, and cannot be exchanged for money or withdrawn.

8.3. A subscription includes a monthly credit allowance according to the chosen plan; credits are granted for each paid billing period. Some tools are available for free within set limits.

8.4. Credits do not expire. A user may additionally purchase credits (a top-up) as a one-time payment.

8.5. A refund for a credit top-up is possible under Section 4 of these Terms and only provided that the purchased credits have not been used. Used credits are non-refundable.